I got this tree to replace one that I got a few years ago from another company. Just a portion of its lights quit working, and after trying everything possible, I couldn't get them fixed. I can't believe we're in a place now where non-functioning lights forces us to buy a whole new tree, but we are. It did give me the ability to upgrade to a taller and more natural looking one, especially with a Black Friday sale. Once up, this tree is beautiful. Initially, I wasn't sure I was happy with the branches. About the end third of each branch is the realistic part, but it's feel is very stiff plastic. The inside two-thirds of each branch is the standard thin and softer old style. I'm not sure if there's a reason for this other than cost, but I wasn't very happy at first. I didn't remember reading anything in the description indicating that this is how the tree branches are. I almost left it in the box and started a return. I was afraid if I built it and didn't like it, I'd never get it boxed again to return. I decided to go ahead and build it anyway, and I am glad I did. It looks incredible. I still wish it was clear in the description about the branch design and why it's like that. You feel a bit ripped off. I think Balsam Hill should be more clear about the branch design so people understand what they're paying for. Had I understood up front, I think I'd still purchase it, and it would have 5 stars instead of 4. Lastly, there's no way to plug anything external into the tree lights. Especially at the top where you want your topper. I had to string an extension cord all the way through the center of the tree to hide it, to the very top of my 12' tree, and secure it to the tree as well. This should definitely be changed. At least 1 outlet for use at the top at a minimum. This took my initial 4 stars down to 3.

it was time for a new tree but i wanted to find something that was easier to deal with since i am older but still want a taller tree. i had considered a tree that "grew" but was concerned about the weight. I had spent a lot of time considering this purchase due to the cost. After reading the details i decided that the flip was the better choice. i was impressed on how stable it is and the top section is not too heavy to deal with. i like the wheels and how easy it will be to move or adjust. I don't have to worry about the tree being straight ot its stability anymore. I read comments about the color but i think its what green it should be. the pole that supports the tree is visable ish. but i will turn it towards the wall. i think with some effort that could be hidden but i won't need to. i think that the issue of the pole should be in description so there are no surprises. the lights are candlelight which have a more yellowish cast. not as bright as i had hoped. it has a warmer feel/look to the tree. i like a realistic tree so i don't want it perfect and i can move the branches to accommodate my ornaments. the storage bag for the top could be a little bigger so i don't have to squish the top to store it. the cover for the main part is strong and of good quality. As much as i would love a real tree i think this is the best choice. I can set up when i want, not worry about how long it will last but have the look of a real tree.

The tree is beautiful and sturdy. It is "all that" as far as tree structure and ease of set up. There are a lot of lights. My only complaint is that the colored blue lights on the multi-color is that "electric blue" LED color that pierces your brain. I went on multiple sites, youtube, etc... to see if anyone ever submitted a photo of the tree when it was lit in a dark room. The online catalog shows a very traditional blue when it is lit in a well lit room. I crossed my fingers and hoped for the best. It is just my preference, but I do not like that quality of blue light. It is overpowering. I will likely just light the white lights. It is very beautiful with just the white lights. However, if I'd known the above, I would have chosen the white light only.

I really love the shape of this tree, and really love the lights on this tree. When assembled, this tree is very unstable. We checked the connections, we checked the stability of the base set into the stand, and all is correct. However, I would not dare put my expensive ornaments in this tree, because when moving a branch to put ribbon or hang an ornament, the entire 7.5 foot tree wobbles. I do not understand why this tree is like this; my prior Balsam Hill purchases have been high quality. I do not recommend this tree for decorating. I only would use it for using without ornaments and turning on the tree lights.